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What the Top Journals Say About Executive and Life Coaching.
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- "Who, exactly, seeks out a coach?
Winners who want even more
out of life."
Chicago Tribune, 12/17/00
- "People who want to stand out at work or face a job crisis
increasingly turn to career coaches. There are now an estimated
10,000 coaches nationwide, up from 5,300 in 1998."
The Wall Street Journal, 6/26/01
- "Once used to bolster troubled staffers, coaching now is part of the
standard leadership development training for elite executives and
talented up-and-comers at IBM, Motorola, J.P. Morgan, Chase, and
Hewlett Packard. These companies are discreetly giving their best
prospects what star athletes have long had: a trusted adviser to
help reach their goals."
CNN.com, 5/28/01
- "Got a nagging feeling that your life could be more fulfilling? Want
to change direction but aren't sure how to do it? Here's how to jump
start your new life today
Hire a personal coach."
Modern Maturity, January-February 2000
- "How do you define success? That's not a trick question, and there
are no wrong answers. For some, obviously, success means
money. Others rate emotional happiness as being more important.
Yet others rate popularity above all else. Regardless of how you
define success, an emerging specialty called 'success coaching'
(also known as personal and professional coaching) offers the
chance to visualize your highest goals and stay on track to achieve
them."
Central New York Business Journal, 5/25/98
- "For years, business people have used corporate coaches to help
their companies work more effectively. Now, an increasing number
of individuals are turning to coaches for help in finding balance in
their personal lives."
The Spokane Spokesman Review, 12/15/98
- "Coaching can certainly help you strengthen your sense of selfworth,
focus on your goals and get there, fast."
The London Daily Telegraph, 3/22/99
- "Today's managers, professionals, and entrepreneurs are hiring
coaches to help them with time management, a change in career,
or balancing their work and personal lives. People are looking to
coaches as sounding boards and motivators who can offer a fresh
perspective on career and life problems but without the
conflicting agendas of a spouse, family member, or even a mentor."
Fortune, 9/28/98
- "The number of executives hiring personal coaches is rocketing as
more and more professionals turn to outside help for advice in how
to manage their day, dollars, employees, develop better leadership
skills and maximize effectiveness."
London Evening Standard, 6/11/99
- "If you're thinking of overhauling your career to achieve a more
fulfilling life, consider joining the estimated 100,000 Americans who
annually enlist the help of some 4,000 personal coaches each
year."
Money, December 1997
- "
a personal coach is better than a best friend."
Sausalito.net, August 2000
- "Coaching is an action-oriented partnership that, unlike
psychotherapy which delves into patterns of the past, concentrates
on where you are today and how you can reach your goals." Time, 10/16/00
- "What exactly is a coach? Part personal consultant, part sounding
board, part manager. Yes, manager. Remember him? That person
whose job used to be to advise, motivate, and train but whose
nose is now mostly stuck in e-mail? For a surprising number of
people, it is now the coach not the boss who pushes them to
hire, to fire, to fine-tune a sales pitch, to stretch."
Fortune, 5/21/00
- "Coaching is not about the past or figuring out why and how life got so
complicated or overwhelming. It is about moving forward on the things
that matter most to you, dissolving barriers and blocks to your own
success, and designing a life that you love."
Sausalito.net, August 2000
- "Today's managers, professionals and entrepreneurs are hiring
coaches to help them with time management, a change in career or
balancing their work and personal lives."
Fortune, 9/28/98
- "Part consultant, part motivational speaker, part therapist, and part
rent-a-friend, coaches work with managers, entrepreneurs, and just
plain folks, helping them define and achieve their goals career,
personal, or most often, both."
Kendall Hamilton, Newsweek, 2/5/96
- "If you want to build your business and at the same time have a
rewarding personal life, you call a coach."
Robert Schwab, "Businesses Hire Coaches to Build Winning
Teams," Denver Post, 10/18/98
- "Coaching started in the business world to help stressed out
executives cope with their professional and personal lives, and it
still thrives in the corporate environment. But, increasingly,
individuals are turning to coaches for help with every sort of
problem."
Diane White, Boston Globe, 2/23/98
- "In the next few years, coaching will become the norm in the
business world."
Amy Joyce, Washington Post, 6/28/98
- "At a time when companies are downsizing and out placing
at a
time when boomers are facing 50, coaches are easing traumatic
transitions." "Career Coaches Offer Help in the Game of Life,"
Long Beach Press-Telegram, 7/9/96
- "A coach maybe the guardian angel you need to rev up your
career"
Money, 7/12/97
- "The goal of coaching is the goal of good management to make
the most of an organization's valuable resources."
J. Waldroop & T. Butler, "The Executive as Coach,"
Harvard Business Review, November-December 1996
- "Even modest improvements can justify hiring a coach, says
Jerome Abarbanel, Vice President of Executive Resources for
Citibank: An investment of $30,000 or so in an executive who has
responsibility for tens of millions of dollars is a rounding error.
Coaching is a success if one subordinate who was too intimidated
to speak before comes up with a good idea.
Fortune, 12/27/93
- "I absolutely believe that people unless coached, never reach their maximum capabilities."
-Bob Nardelli, CEO, Home Depot
- "I'll bet most of the companies that are in life-or-death battles got
into that kind of trouble because they didn't pay enough attention to
developing their leaders."
Wayne Calloway, Chairman, Pepsico Inc.
- "Metropolitan Life Financial Services offered an intensive coaching
program to part of its retail sales force. They found that productivity
among those salespeople coached increased by an average of 35%,
while 50% identified new markets to develop. Perhaps most important,
Metropolitan has retained all of the salespeople who had the coachinga
big deal, since industry statistics show that each representative who
leaves a company with three years' experience cost $140,000 to replace.
In all, the coaching program which cost about $620,000, delivered $3.2
million in measurable gains: A 5.16 ROI."
"Executive Coaching: An Investment in Creating Masterful Leadership,"
The Rowell Consulting Group, www.enhanceleaders.com
- "Coaching usually refers to a relationship between an individual and
a trained professional who work on a set of pre-defined objectives
with the aim of achieving particular goals or targets. Coaching
protagonists believe that as a result of this relationship, greater
results can be achieved and an individual can go on to do things
that would otherwise have been impossible."
"Perspectives on Coaching," Journal of Management
Development, Volume 20, #5, 2001
- "Coaches are everywhere these days. Companies hire them to
shore up executives or, in some cases, to ship them out. Division
heads hire them as change agents. Workers at all levels of the
corporate ladder, fed up with a lack of advice from inside the
company, are taking matters into their own hands and enlisting
coaches for guidance on how to improve their performance, boost
their profits, and make better decisions about everything from
personnel to strategy."
Betsy Morris, "So Youre a Player. Do You Need a Coach?"
Fortune, 2/21/00
- "The leaders of organizations such as Alcoa, American Red Cross,
AT&T, Ford, Northwestern Mutual Life, 3M, UPS, American
Standard, the federal governments of the United States and
Canada are convinced that coaching works to develop people and
increase productivity. "
C2M: Consulting to Management, September 2001
- "What's really driving the boom in coaching, is this: as we move
from 30 miles an hour to 70 to 120 to 180
as we go from driving
straight down the road to making right turns and left turns to
abandoning cars and getting on motorcycles
the whole game
changes, and a lot of people are trying to keep up, learn how not
fall off."
John Kotter, Professor of Leadership,
Harvard Business School
- "Across corporate America, coaching sessions at many companies
have become as routine for executives as budget forecasts and
quota meetings."
Gary Stern, "A Coached CEO Can Be that Winning Edge,"
Investor's Business Daily, 2/28/00
- "The demand for Executive Coaches has skyrocketed over the past
5 years
today's executive coach (EC) is intended to help leaders
and potential leaders across the rocky, wild, and challenging road
of organizational growth in today's dynamic and unstable work
environment..."
The Society for Industrial and Organizational Psychology,
American Psychological Association
- "We've done lots of research over the past three years, and we've
found that leaders who have the best coaching skills have better
business results."
Tanya Clemens, V.P. of Global Executive & Organizational
Development at IBM, Time, 9/25/00
- "Corporations believe that coaching helps keep employees and that
the dollar investment in it is far less than the cost of replacing an
employee."
David A. Thomas, Fitzhugh Professor of Business
Administration, Harvard Business School, Time, 9/25/00
- "Between 25 percent and 40 percent of Fortune 500 companies use
executive coaches"
Recent survey by The Hay Group,
an International Human Resources consultancy
- "I never cease to be amazed at the power of the coaching process
to draw out the skills or talent that was previously hidden within an
individual, and which invariably finds a way to solve a problem
previously thought unsolvable,"
John Russell, Managing Director, Harley-Davidson Europe Ltd.
- "Asked for a conservative estimate of the monetary payoff from the
coaching they got, these managers described an average return of
more than $100,000, or about six times what the coaching had cost
their companies."
"Executive Coaching With Returns a CFO Could Love,"
Fortune, 2/19/01
- "Coaching is the number two growth industry right behind IT
(Information Technology) jobs, and it's the number one homebased
profession."
Start-Ups Magazine
- "Tiger Woods has one. Pete Sampras has one. So why not small
business owners?"
Charles Boisseau, "Put Me In, Coach,"
localbusiness.com, 9/18/00
- "Coaches aren't just for sports: They goad you, guide you on the
road to success"
Cynthia Flash, Seattle Times, 6/18/01
- "In the past, executive coaching was viewed as a perk; now
companies realize it can help their bottom line"
Steven Hilferty, CEO of Silicon Valley Coaching
- "The hottest thing in management is the executive coach part
boss, part consultant, part therapist."
Betsy Morris, "So Youre a Player. Do You Need a Coach?"
Fortune, 2/21/00
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"Mark Susnow knows how to bring out superior performance in his clients. He is masterful. By working with Mark, you will consistently surpass your own expectations of yourself. You will also discover that life can be a lot more pleasurable. I have personally benefited enormously from Mark's coaching and I recommend him to you without reservation."
Raz Ingrasci, President of the Hoffman Institute
"Mark became my personal coach when I greatly questioned who I was going to be. As a single mother for the last 10 years I had one main focus, my children. Mark has helped me focus on myself, my mind and this ability has benefited me in many ways. I am calmer and more confident as I explore my future options. After studying and working in a new field for the past three years, my income is finally on the rise. People see a confident woman today when they meet with me. I am a confident, calmer and healthier woman today. I believe in myself and my work. I know financial success will come."
Mary Jo Titcombe, Registered Representative, New England Securities
"After playing six years in the National Football League I was fortunate enough to make a great transition into the business world.I became caught up in the rat race and didn't even know it. I would like to take this opportunity to thank you for working with me during the last three months. The first word that comes to mind is "AWESOME". The journey of life is easier traveled with a Map & Directions. Thanks for helping me find my way."
Natu Tuatagaloa, Senior Vice President, IDEX Corp.
"Everyone needs help from time to time. We just get too caught up in the daily dramas of our personal affairs to see the forest through the tress. Even the most successful and brilliant minds in the universe become wise by recognizing the need for outside, caring support. Your background as a lawyer and spiritual seeker allow you the unique balance of being tough , practical, and down to earth, while at the same time gentle and loving."
Art Brownstein, M.D. , Author: Healing Back Pain Naturally(Harbor Press 1999)
"The most profound change I have noticed from working with you has been in my communication. For the first time, I am able to be more myself, open, honest and real with everyone-my life partner, my friends, with those I manage, and those who manage me. They, too, have noticed and applauded this transformation."
David Phipps, Director of Engineering
"As someone who had done lots of personal growth work with individuals like Deepak Chopra and Tony Robbins, I was a bit reserved about whether working with Mark would add anything to my life. Now, nearly one year after first meeting Mark, I can say with 100% conviction that my work with Mark has been hands-down the most powerful personal growth work that I have done. Through Mark's ongoing support, guidance and wisdom, I picked up my family and left my law firm to pursue a job that I've dreamt about my entire life. And now, quite literally, I am living a dream come true and I simply would not be where I am today without Mark's coaching."
Don McLaughlin, Attorney-at-Law
"I started working with Mark Susnow because I felt as though Id arrived at some locked doors in my life. Pushing against them had become frustrating. Marks keen intuition, systematic approach to coaching and wealth of knowledge showed me I had many more choices than I realized. By stepping back and in effect taking a different path to those doors, I began discovering they were either no longer locked when I returned, or that they hadnt opened in response to pushing only because they opened inward.
Working with Mark Susnow as a coach was exciting, challenging and taught me that every day can be an adventure if I allow myself to see what is all around us every day."
Randy Kasten, Attorney
"When I came to see you a little over a year ago, I had a general sense that my life was unfulfilled, but I didn't know why or what to do to change it. You helped me to see that my life was out of balance. We identified my priorities, and you gave me tools to create the life I wanted. But I couldn't have made the necessary changes without your ongoing guidance and support.With your help, I was able to purchase a home closer to my daughter's school, make huge steps toward fulfilling career goals, and find a more healthy and satisfying relationship."
Linda S. Naleway, Senior Paralegal
"Mark has taught me to start each day by wondering what the most fascinating/exciting thing might be during the day. Through that lens, I have looked at every experience from a different perspective . Most recently he supported me through a major life change-by encouraging me to enjoy the process. What a concept! His insights and intuitions have supported me in living my life more in alignment with who I am.Thanks Mark and Iâm looking forward to more."
Judith Hodgens, Former Mayor and Council member, Town of San Anselmo
"When I began working with Mark as my success coach, I aiready had a
successful life: married for 14 years to a great woman, two creative, brilliant and healthy
children, stable if not exciting progress in my career and a growing clientele of music
students but I didnt have enough time to further my career, be with my family and grow personally.
With Marks coaching I left a large corporation where I was working overtime, being over managed and getting little acknowledgement for a new company where I have independence, respect, and a promotion within six months. I also have had the time to connect with some new musicians, be with my family and take an intensive course in Risk Management which will open up new possibilities in
my career.
Mark is solid, thoughtful, understanding and discreet.
His own life demonstrates the principles of his work: continuous growth, taking on new
challenges and making a difference in people's lives."
Mark Culbertson, Musician, Teacher, Liability Specialist
"Having you as my personal coach has helped me to focus my energy on myself and reach within to find the stillness, the calmness of my inner self. I have also learned the importance of being grateful for other joys in my life: my musical talents, great friends, my law practice, natural creativity and passion for living."
Rick Baskin, Attorney-At-Law
"I began working with Mark at a stormy point for me personally and professionally. Mark helped me learn to look at my life very differently, to rediscover myself, and get passion back in my life. His positive energy, insight and direct coaching style make him a wonderful mentor for those serious about personal growth."
Jay Nathanson, Managing Partner, Target Marketing
"Mark has challenged me to take risks and "put myself out there". There is more movement and flow in all areas of my life and somehow I dont feel overwhelmed by all the new activity. Hes helped me re-frame my disempowering attitudes and offered many practical ideas about how to market my business. By being accountable to him on a regular basis I have been able to clarify my goals and increase my level of commitment to them.
Through the regular practice of Marks "morning program" (meditation, affirmations, and gratitude) I feel I have more time, more space, and more energy. Im more focused, positive, and confident. Im excited about new opportunities and recognize that all aspects of my life (business, personal, artistic) are a creative expression of who I am.The fact that Mark is also a musician is a real plus. He understands the creative process, hes intuitive, and a good listener. I appreciate that he got to know me and modulated his approach to work with my personality. Thanks, Mark!"
Brian Kelly, Musician, composer, and Webdesigner
"Our work together has opened my mind, and unlocked my potential, which has allowed me to have more success than I could have had on my own. I owe it to you that I have increased my fees by 50% over last year."
Richard Pitt, American Express Financial Advisor
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