Most of us would love to be able to flip a switch and change the circumstances in our lives. We would start with the difficult people…those people who are unreasonable and sometimes just unpleasant. In your mind, they are the source of your upset. Whatever we want to do, they want to do the opposite. You know who they are. They might be a family member. Family members, are masters when it comes to pushing our buttons. They might be someone with whom you are intimate. Or they might be in the workplace; a coworker, a person in authority or someone with whom you come in contact during your day. Wow——quite a list.
I have found that through the years in my executive coaching practice that interpersonal conflict is a big concern. We can eliminate some of them by changing our circumstances. But it’s difficult to eliminate family members and in the workplace, we are reluctant to give up all we have worked hard to achieve.
Let’s take the stand that these difficult people and difficult situations are there to help us grow. When I begin working with a client as their executive coach, what they discover is that person, with whom they have difficulty, is symptomatic of a life time of communication issues. Over time what was once a weakness becomes a strength. In the process not only do they learn how to turn this conflict into an opportunity, they also learn about themselves. They learn how to be assertive and, yet at the same time, respectful. They learn what their triggers are and create a system to respond, rather than react to these triggers. They learn to stand up for themselves.
They find that when they become better communicators, everyone with whom they come in contact is positively affected. Here’s how David Phipps, one of my first coaching clients, described his experience with this work: “The most profound change I have noticed from working with you has been in my communication. For the first time, I am able to be more myself, open, honest and real with everyone-my life partner, my friends, with those I manage, and those who manage me. They, too, have noticed and applauded this transformation.”
ENJOY THE JOURNEY
MARK
Mark Susnow, is an executive-life coach and recognized thought leader who inspires others to believe in themselves. He is passionate about life being an exciting journey of discovery. His enthusiastic and inspiring keynotes on change, leadership and connection thoroughly convey this message to his audiences. A former trial attorney for 30 years, he integrates what it takes to be successful in the world with the inner wisdom unfolded to him through years of yoga and meditation. He is the author of Dancing on the River: Navigating Life’s Changes and Discover the Leader Within.